The Support You Need — from Rotordynamics to Turbo Machine Vibration
Let Synchrony provide the knowledge needed to best service you turbomachinery.
From startup to rotordynamic analyses to aftermarket support, Synchrony® is available whenever you need us. We can assist you in initial system commissioning, which may include magnetic bearing controller optimization. We can also develop training programs for our customers to help them perform optimum maintenance and plan reconfiguration and/or expansion of Synchrony-based systems.
With regard to commissioning, Synchrony has for nearly 10 years, been providing remote commissioning services in order to reduce costs and improve the timeliness of the service for our customers. As long as you have an internet connection, we can log in from our factory in Virginia — We have done this in the US and cross the globe; as far away as China and the Middle East. Additionally, for a turbomachine that is a duplicate of a previous machine, the AMB system ships with the bearing control parameters pre-installed; making commissioning even faster.
At Synchrony, we strive to open up the black box that has been AMB systems. Therefore, Synchrony offers training customized for each client. Our training provides your field technicians with sufficient knowledge to be the first line of defense in troubleshooting.
We value our long-term relationships with our customers, and seek to maintain that trust throughout the entire lifecycle of our products and your application. Our OEM customers enjoy a relationship that features knowledge sharing and understanding about magnetic bearing technology, so you can be sure you have everything you need for successful integration of Synchrony technology.